Mediation is the best way that encourages parties who have – or who expect having – differences, conflict or a disagreement to sit down & talk, with an outlook to finding a mutually satisfactory way forward. Mediation and conflict resolution is usually most appropriate when, for a variety of reasons, people are incapable of negotiating […]

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Conflicts at the workplace are common and inevitable but must be resolved before it worsens and affects the overall productivity of the organization. However, conflict resolution at work must be carried out with utmost care not to hamper the company’s reputation. Change is the only constant thing in this world. And when there is resistance […]

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There are so many occupations at-risk of exposure to violence and it’s a fact. Whether employees work alone, work late at night or work in high crime areas, they are more likely to be subjected to violence according to the OSHA. It seems like common sense, right! If you’ve employees dealing with angry customers, you […]

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